STEYL & DE VILLIERS cc was established in 1992 and has vast experience in debtor administration. Our broad knowledge base and highly trained personnel enable us to render exceptional service to our clients.
We provide EXCELLENT CLIENT SERVICES in commercial debt collections and consumer debt collections with the highest standard of ethical and professional conduct.
We operate across all sectors and our techniques are designed to ensure both MAXIMUM RECOVERY RATIOS and full legal compliance.
Our aim is to assist our customers to reduce bad debt, increase profitability, boost cash flow and improve their debtors book quality. We provide a simple yet affective debt collection service that utilize intelligent techniques, a myriad of information sources and sophisticated software. The high degree of success is directly attributable to the intelligent way we go about it.
We ensure that arrears accounts are collected ethically and efficiently, while leaving the debtor’s dignity intact.
In today’s competitive business environment, CASH FLOW is one of the most vital aspects of profitability for any business large or small.
Our aim is to improve our client’s cash flow through the prompt collection of OUTSTANDING DEBTS.
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2 years ago
WHY USE A DEBT COLLECTION AGENCY?
The use of third-party Debt Collection Agencies (DCAs) to recover debt should be seen as a natural extension to a small business' credit management process.
Despite major steps taken by the Collections industry to promote its services over the last few years, both in the private and the public sector, there is still a mindset among some businessmen and women that using a DCA is acknowledging a failure on their part to recover monies owed.
They worry that employing a third-party will somehow mean the loss of control of their customer and their reputation. They worry also that the cost of recovery might be too high.
Nothing could be further from the truth. When considering the use of a Debt Collection Agency, first make sure that they are members of the Council For Debt Collectors. Then you can be sure that you will remain in control, and not put your reputation at risk. Members of the CFDC adhere to a strict Code of Conduct. There are specific procedures and rules that these members follow with teams dedicated to a specific task - and that is recovering a debt. CFDC members are professionals. Their business, their training, and their ambition are all about achieving results for their customers. It is their focus, and not a bolt-on service to other services that they may undertake. Their methodology is one of engaging the debtor, not confronting them. It is this collaborative approach that reaps better results and maintains the creditor/debtor relationship for the future.
Unlike practically any other industry, DCAs are only paid on results.
Whilst certain legal firms, for example, may operate a 'no win no fee' service in specific cases, in the debt collection industry, no win no fee is pretty much accepted as the industry standard. As a business, therefore, you have quite literally nothing to lose and everything to gain.
To find out how Steyl & De Villiers can help your business call or email us today.
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